Recently I was asked to delve deeper into ‘relationship building’ as a priority of an emotionally-intelligent corporate leader. What amazed me was I unconsciously drew upon a model (four styles of interaction, by Ron Kaufman) that years before I had applied

corporate choice?
Thomas Friedman was recently quoted in NYTimes as saying ‘big breakthroughs happen when what is suddenly possible meets what is desperately necessary’. It is not uncommon to hear of leaders today feeling stuck, disillusioned or even lost surrounded by non-optimised